The “Management Fundamentals” program is a comprehensive approach to the areas of business life. Certain sections, especially those on communication, time management, and dealing with stress, contain advice that is applicable outside a conventional office environment and will therefore be useful to students, first-time jobholders, the self-employed, and anyone else coping with an unfamiliar work situation.

Most managers also need to supervise the work of more junior employees and to ensure that staff function effectively. A full understanding of what makes people perform well and of the problems that may affect performance in the workplace is therefore essential for any manager. The manager need to employ a wide range of skills, both interpersonal and professional, in order to resolve these problems. In a single working day, A manager may be required to chair a meeting to look at ways of improving departmental efficiency, conduct step appraisals, and delegate a task to an employee.

The main goal of the “Management Fundamentals” program is to perfect management techniques in a range of key areas, either by acquiring new skills or by improving existing ones as necessary. The program is a complete guide to basic business practices and provides would-be and new managers with the confidence to handle the situations and problems they are most likely to encounter, while enabling more experienced managers to examine their performance and brush up their skills.